Shop Our TLC Whole Life Pet Food™ Sold Exclusively Online
Found In Every Bite of TLC...
Feeding A Puppy?
Choose between our Whole Life Puppy & All Life Stages Dog Food Formula
Every ingredient found in TLC Pet Food has been chosen by professionally trained nutritionists. Ingredients are never frozen, arriving daily from trusted farms and suppliers. Explore our Ingredient Glossary to learn more about how every ingredient found in TLC provides Whole Life Nutrition™:
TLC Pet Food is made using a unique blend of highly concentrated meat proteins, whole grains, vitamins and minerals. This makes our formulas highly digestible, leaving your pet nourished and satisfied longer with less food. Find the Feeding Guidelines for your preferred formula and see how little it takes to provide premium quality Whole Life Nutrition™
Fast, FREE delivery and access to a dedicated TLC Pet Service Team, we pride ourselves on offering customer service you just won’t find anywhere else. Learn what sets TLC apart from other pet food companies.
Quality In Every Bite
Check out our FAQ page for answers to our most frequently asked questions!
Flexible Autoship Schedule Allows You to Manage Your Shipments So They Arrive Right When You Need Them!
100% Money-Back Guarantee
Try TLC Pet Food Risk Free
We’re so confident that you and your pet will fall in love with TLC, we’re happy to let you try it, risk-free!
If you or your pet are not happy with TLC’s products or service, simply contact our Pet Service Team by submitting a Request for Return and we will refund your purchase.
All returns are subject to our Return Policy.
Our TLC Pet Service Team will review and authorize qualified requests that meet the following provisions:
Upon authorization, you will receive instruction via email on how to complete the return process. Please note, authorized returns must include the Return Authorization (RA) # on the outside of the shipping container and must be directed to the distribution centre noted in the authorization email.
Any shipping costs incurred for a return to TLC are made at the purchaser’s expense.
Refunds for authorized returns will be issued:
Shipping & Delivery
The following Shipping & Delivery policy applies to all orders placed through tlcpetfood.com.
Delivered Fresh. Delivered Free.
TLC Pet Food offers FREE delivery to the 48 contiguous United States and across Canada.
Shipping charges may apply to certain locations in Newfoundland and Labrador, P.E.I. and other remote and rural locations.
Shipping charges, if applicable will be shown at checkout.
TLC Pet Food does not ship to Alaska, Hawaii, or Nunavut at this time.
All orders are shipped from a TLC distribution center Monday to Friday, excluding applicable statutory holidays.
TLC works with Fedex and other trusted premium carriers to ensure our customers receive fast and reliable service.
Signature is not required to have your TLC order delivered. Our delivery partners make every effort to leave your TLC order in a safe and secure location if no one is at home to receive the shipment.
Lost or Stolen Shipments
Once your order leaves TLC’s distribution centre, it is pursuant to a shipment contract and the risk of loss passes on to you. TLC Pet Food cannot be held liable for lost or stolen packages delivered by our delivery partners, however Our Dedicated Pet Service Team is ready and available to assist. Contact our team if you have any questions about your shipment.
Tracking Your Order
Tracking information for your order will be emailed to you when available.
You may also contact our Pet Service Team to inquire about your order if tracking is unavailable.
Delivery times for most locations are 2-3 business days and will vary depending on location. We recommend allowing up to 7 business days for delivery of your first shipment.
Delivery times can be impacted by things beyond our control including inclement weather, world events, service volumes etc.,
Customers are provided the opportunity to review their order, including the shipping address being used for the order prior to processing payment. It is the customer’s responsibility to confirm the accuracy of the information being submitted at the time the order is placed. TLC is unable to stop or redirect a delivery once it has left our facility.