Spring is finally here and a new season is the perfect time to refresh and clean your pet’s environment and belongings. Spring cleaning is a great way to assess how well you’ve kept up with your daily, weekly and monthly pet-cleaning tasks, can bring your attention to less obvious pet messes and can serve as a reset if you need it.
Deep Clean Crates, Carries, and Litter Boxes: It’s time to give your pet’s safe space or litter box a detailed cleaning, including vacuuming, scrubbing, washing, and drying. Dirt, hair, and debris often find a home in your pet’s crate/carrier, and it is important to give the plastic surfaces a deep cleaning every now and then! Note that thoroughly washing crates or litter boxes can be messy, so you may want to move them into an area that can get a little wet. If you are going to be cleaning a litter box, we recommend wearing gloves.
Put in a load for your pet: Designate a load of laundry in your washing machine for your pet! Gather up all your pet’s bed covers, blankets, towels, and soft toys to be cleaned, follow the drying instructions for each object or allow time to air dry. If you can, use unscented laundry soap as strong smells can disturb your pet.
Hand washes all other items: Some of your pet’s things will need to be hand-washed in hot soapy water, such as their hard toys or collars and leashes. Even a hard-surfaced plastic toy can hold onto germs and bacteria and need to be sufficiently washed after lots of play with your pet. Collars and leashes should be washed at least as often as you wash your pet. You don’t want to put a dirty collar back on a clean pet!
Property clean-up: After you are finished tidying up the inside of your house, it is time to take a peek outside and clean up all pet-related things around your property. You may discover a few toys that had been lost in the snow-filled yard or hazardous items your pup could get into. If you often let your pet outside on their own to relieve themselves, you should do a walk around to pick up your pet’s outdoor messes.
Don’t forget bath time for your pet: Now that your pet’s toys, beds, and collars are cleaned, you will want to make sure your pet is looking and smelling clean too! Every pet’s bathing schedule is different, with some coats needing to be washed more frequently than others, but spring is a great time to reset your washing scheduling and ensure they get cleaned.
TLC Pet Food is drawing new winners every week, all you need to do is schedule your pet food deliveries using Autoship and have an active schedule at the time of the draw.
DETAILS: A random selection contest for active TLC Pet Food Autoship customers. A weekly winner will be drawn every Friday beginning July 29, 2022, with
We break down what makes TLC Pet Food the right choice for your pet and how it can make a difference in your four-legged friend through every stage of their life.
Our TLC Pet Service Team is available Monday to Friday 8:30 AM est to 4:30 PM est.
We’re so confident that you and your pet will fall in love with TLC, we’re happy to let you try it, risk-free!
If you or your pet are not happy with TLC’s products or service, simply contact our Pet Service Team by submitting a Request for Return and we will refund your purchase.
All returns are subject to our Return Policy.
Our TLC Pet Service Team will review and authorize qualified requests that meet the following provisions:
Upon authorization, you will receive instruction via email on how to complete the return process. Please note, authorized returns must include the Return Authorization (RA) # on the outside of the shipping container and must be directed to the distribution centre noted in the authorization email.
Any shipping costs incurred for a return to TLC are made at the purchaser’s expense.
Refunds for authorized returns will be issued:
To initiate a return, please log into your account and locate your most recent order. Click ‘Request Return’. Please feel free to contact our Pet Service Team if you have any questions.
The following Shipping & Delivery policy applies to all orders placed through tlcpetfood.com.
Delivered Fresh. Delivered Free.
TLC Pet Food offers FREE delivery to the 48 contiguous United States and across Canada.
Shipping charges may apply to certain locations in Newfoundland and Labrador, P.E.I. and other remote and rural locations.
Shipping charges, if applicable will be shown at checkout.
TLC Pet Food does not ship to Alaska, Hawaii, or Nunavut at this time.
Business Days
All orders are shipped from a TLC distribution center Monday to Friday, excluding applicable statutory holidays.
Delivery Partners
TLC works with Fedex and other trusted premium carriers to ensure our customers receive fast and reliable service.
Signature is not required to have your TLC order delivered. Our delivery partners make every effort to leave your TLC order in a safe and secure location if no one is at home to receive the shipment.
Lost or Stolen Shipments
Once your order leaves TLC’s distribution centre, it is pursuant to a shipment contract and the risk of loss passes on to you. TLC Pet Food cannot be held liable for lost or stolen packages delivered by our delivery partners, however Our Dedicated Pet Service Team is ready and available to assist. Contact our team if you have any questions about your shipment.
Tracking Your Order
Tracking information for your order will be emailed to you when available.
You may also contact our Pet Service Team to inquire about your order if tracking is unavailable.
Delivery Times
Delivery times for most locations are 2-3 business days and will vary depending on location. We recommend allowing up to 7 business days for delivery of your first shipment.
Delivery times can be impacted by things beyond our control including inclement weather, world events, service volumes etc.,
Shipping Locations
Customers are provided the opportunity to review their order, including the shipping address being used for the order prior to processing payment. It is the customer’s responsibility to confirm the accuracy of the information being submitted at the time the order is placed. TLC is unable to stop or redirect a delivery once it has left our facility.
